Privacy Policy
Learn about your rights as a Causes user and how Causes collects and uses data.
Effective date: March 24, 2025
Causes.com is owned and operated by Gravvy, Inc., a Delaware corporation (“Gravvy”) (Causes.com and Gravvy, Inc. may hereinafter be referred to as "we," "our," or "us"). We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy ("Policy").
This Policy describes the types of information we may collect from you or that you may provide when you visit or use www.Causes.com (our "Website"), our mobile application (our "App"), and any associated services (Causes.com, the App, and any associated services are collectively referred to as, the "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information. Causes.com is a platform that enables users to engage in social advocacy and charitable giving, including making charitable donations from purchases at participating brands.
Scope of this Policy
This Policy applies to information collected:
- On our Website and our mobile App.
- In electronic communications, including email and texts, between you and Causes.com.
- Through interaction with advertising and applications on third-party websites and services, when linking to this Policy.
This Policy does not apply to information collected:
- Offline or through any other means, including other websites or applications operated by us, our affiliates, or third parties.
- By third-party sites, applications, or advertising that may be accessible from the Services. We encourage you to review their respective privacy policies.
By accessing or using the Services, you agree to this Policy. If you do not agree, please do not use the Services. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under Age 16
Our Services are not intended for children under the age of 16. No one under age 16 may provide any information to or on the Services. We do not knowingly collect personal information from children under 16. If we learn we have received personal information from a child under 16 without verified parental consent, we will delete that information. If you believe we have collected personal information from a child under 16, please contact us immediately at privacy@causes.com.
California residents under 16 may have additional rights regarding the collection and sale of their personal information. See our California Privacy Notice for further details.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email address, telephone number, profile pictures, demographic details (gender, birthdate), financial account information (collected via third-party providers such as Stripe), and location data (if authorized).
- Usage Information: Information about your internet connection, device, browsing activity, and how you interact with our Services, including through cookies and other tracking technologies.
How We Collect Information
We collect information:
- Directly from you, when provided during registration, transactions, surveys, contests, or communications with us.
- Automatically through your interaction with our Services, including device, location, IP Addresses, browsing data, and information collected through cookies.
- From third parties such as payment processors, analytics providers, business partners, and social media platforms when you use social media login features.
How We Use Your Information
We use collected information to:
- Provide and enhance our Services, including processing donations, facilitating advocacy, and personalizing user experience.
- Manage user accounts, verify identity, and communicate with users.
- Fulfill legal obligations, prevent fraud, and protect the security and integrity of our Services.
- Conduct data analysis and research to improve our Services and marketing efforts.
Third-Party Sharing
We may share your personal information with:
- Affiliates and subsidiaries.
- Service providers and partners assisting in our operations.
- Third-party vendors facilitating transactions, such as Stripe.
- Authorities, as legally required.
User Contributions
Any information posted publicly on our Services ("User Contributions") is shared at your own risk. We cannot guarantee the security or privacy of User Contributions.
Tracking Technologies and Third-Party Advertising
We and third parties may use cookies, web beacons, and other technologies to collect information about your online activities over time and across different websites and services. You can manage tracking preferences through your account settings or your browser.
Your Choices and Rights
You may manage your personal information, preferences, and privacy settings through your account or by contacting privacy@causes.com.
California and Other State Privacy Rights
Residents of certain states, including California, Nevada, Colorado, Virginia, and Utah, may have additional rights regarding their personal information. See our State Privacy Rights Notice for further details.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or via the Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Changes to Our Privacy Policy
We may update this Policy periodically. Changes will be posted on the Website, and we will notify you by email or through a notice on the Website. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes. Continued use following updates constitutes acceptance of the revised Policy.
Contact Information
For questions about this Policy, please contact us at:
Gravvy, Inc.
Attn: Privacy Team
P.O. Box 641804
San Francisco, CA 94164
Email: privacy@causes.com
Dispute Resolution
Disputes arising under this Policy will be governed by the arbitration provisions set forth in our Terms of Use. Please review our Terms of Use prior to using the Services.
This Policy constitutes the entire agreement regarding your privacy and supersedes any prior policies or communications concerning this subject matter.