Update #1 ·

Because of fed-up people like us, United is making some changes

Based on the continued uproar (our campaign included!), United has officially decided that they will no longer allow employees to take the seats of paying passengers. This is a great policy change and gets us one step closer to preventing the violent removal that we saw of the gentleman last week. 

See more in the New York Times: https://www.nytimes.com/2017/04/16/us/united-passengers-removal.html

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