Update #4 ·

How do you detect a natural gas leak in your household?

  • Smell: there’s a sulfur-like, “rotten egg” odor present (23% people answered this)
  • Sight: your pilot light has a lazy yellow or white flame (2% people answered this)
  • Sound: you hear hissing or blowing near a gas valve, meter, or appliance (4% people answered this)
  • All the above (70% people answered this)

347 people answered.


Correct answer is: All the above

Any of these signs could be a sign that a gas leak may be present. If unsure, leave the area immediately and call PG&E.


Every day, 15 million Californians count on PG&E to deliver safe, reliable and affordable gas and electric service to their homes and businesses. It is our privilege to power California and we do so with an eye toward rebuilding customer trust and building a better PG&E for the long term. At its core, this means moving forward in a way that creates a stable, durable and long-lasting company—one that is able to support the sustainability of our customers, our employees and the environment. At PG&E we believe that a forward thinking company is one that follows through on its promises today while planning for the future. A renewed focus on benchmarking industry best practices is charting our course toward our long-term goal of operating the safest utility in the country. We are listening to our customers and introducing new tools and technologies to better serve them. And we are forging stronger relationships with our stakeholders to sustain the success and economic vitality of towns and neighborhoods across our 70,000 square mile service area in northern and central California. But at PG&E, we know that corporate goals and industry benchmarking are meaningless without the passion and dedication of our 21,000 employees. The work they do to serve our customers every day is what fuels our progress as a company. They are the everyday heroes who keep the lights on and the gas flowing.

Winter months are now here; as temperatures drop, households' gas usage rises. This is the time of year when understanding what to do in case of a gas leak is most critical. Gas leaks, whether from a malfunctioning stove, a leaking valve, or a pipe rupture from a disaster such as an earthquake can put you at risk. Breathing in this dangerous gas can enter the bloodstream and rob oxygen from blood cells. Physical symptoms from high exposure to gas include shortness of breath, headaches, drowsiness, nausea, vomiting, or in severe cases, unconsciousness. If you or someone in your home has these symptoms, PG&E advises that you leave the house immediately and call 911, your local fire department, or local emergency medical service from a nearby phone.

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