Someone very close to me had their tax refund stolen when the IRS was hacked into. If there system is antiquated, the hackers will have the upper hand and the public will be at their mercy. She has had to file a paper income tax form ever since and it took several years for her to get her stolen refund back. I'm sure the other quarter million victims would agree. Government must keep up-to-date and be on the cutting edge of technology.