I have one of these phones. It is not a smart phone, it has no touch screen and uses a numerical key board so it is hard to send text messages. I have talking minutes and texting but no data. Although there is internet access, the screen is so small you can'f do anything but check you available minutes. Fix the fraud (for instant check Medicare or other qualifying program enrollment). There is no real reason to reverse the upgrade to the program. Even Texas assumes access to the internet to renew state benefits.