They need to update how opioids are prescribed urgently. I don't know if it's similar with civilian pharmacies but in the VA they have a terrible problem with prescribing opioids for too long (one gentleman I ran into said he'd been on the pills for almost a decade). Part of the reason in the VA why this happened is because the judgement of success of clinics and hospitals, is are the patients happy. Because of that many patients will deliberately complain if they aren't prescribed medications they want (some claim they're constantly in pain) and the doctors and pharmacists will get talked too or even get bad marks because of that. If pharmacists dare to bring up to the patient that they can't refill a controlled medication because they took too many before the next scheduled refill some will raise hell about it. Ultimately people need to understand, opioids are meant to be short term pain relief, not a long term pain manager.