VA employees are federal civil servants. It takes an Act of God and a Pearl Harbor file deeper than the US Tax Code when stacked page-on-page to fire a civil servant. This is insane. It should not take orders of magnitude more substantiation to dismiss a civil service employee than a private sector employee. Face it - people make organizations run by first establishing the operating procedures then running the organization based on those procedures. The employees make it happen - or not - ad the VA scandal has shown us.