Mickey Jones
Mickey Jones

There was no reason to put the pet down just because of an injured eye!! I have an 8 yr. old dog that had his injured and they just removed his eye!! You would never know he has only one! I did sign the petition, but still can't understand why you did this!

Bradford Guy
Bradford Guy
  • Mickey Jones

There was likely more going on than just the eye. We only have part of the story. Reserve judgment; as a pet owner I know I would do everything in my power to save a pet, but sometimes there just is no alternative.

Sherry Trapp
Sherry Trapp
  • Mickey Jones

TO MICKEY JONES .....MY FEELINGS EXACTLY! IT IS BEYOND COMPREHENSION.

Maria Arguello
Maria Arguello
  • Mickey Jones

I didn't have full payment to pay for Spike surgery Banfield was our vet but when we went to them they did not want to preform his surgery and sent us away and the only clinic I found wanted full payment and wouldn't make a payment arrangement. this happened on a Monday and I wouldn't have more money till Friday. Spike was my baby the last thing on this earth I wanted to do was put him down but I couldn't see leaving him in pain and at risk for infection until Friday

Thea Phipps
Thea Phipps

My vet is not a Emergency vet either but she would of tried to make the dog comfortable ,and bandaged him up then told the owners where to take him to get the real help he needs, I had Banfield also at one time until they gave my small dog all of his shots @ one time ,rabies,dist,parvo,lyme,borttella,needless to say I almost lost him, it was to much at one time for his system to handle, and I ask if that was wise because his old vet spaced them out, for that reason. We changed vets and the...

My vet is not a Emergency vet either but she would of tried to make the dog comfortable ,and bandaged him up then told the owners where to take him to get the real help he needs, I had Banfield also at one time until they gave my small dog all of his shots @ one time ,rabies,dist,parvo,lyme,borttella,needless to say I almost lost him, it was to much at one time for his system to handle, and I ask if that was wise because his old vet spaced them out, for that reason. We changed vets and the one I have now is the greatest, she will do anything in her power to make your family member happy and healthy,and sits down to explain things to you. I am sorry about you lose .

Kitty Plourde
Kitty Plourde
  • Thea Phipps

They should not call themselves an animal hospital either, they cannot handle even minor problems. A hospital should be able to handle all emergencies, they are unprofessional and money hungry. Their so called vet's are rude and unfeeling.

Dwayne Leatherwood
Dwayne Leatherwood

I took my dog to Banfield in Fort Lauderdale, FL and they took all types of blood work that I later found out was totally uneccessary.
They are only out for a dollar and could care less about our pets.
Hopefully they will go out of business with bad pubilicity.

James Vincent Corriere
James Vincent Corriere

We are pet guardians, not pet owners!

Jana Silvia
Jana Silvia

I'm sorry for your loss but you have to understand that Banfield is not an emergency vet. There is a BIG difference between an emergency vet and a general practice vet. The Banfield Wellness program only covers wellness visits like vaccines and annual exams. It would be like going to your family physician for an emergency such as a traumatic injury.

Kitty Plourde
Kitty Plourde
  • Jana Silvia

As I stated above, then they should not call themselves a HOSPITAL.

Donna Whedon
Donna Whedon

Is this about you getting a refund or your dog, I'm confused

Thea Phipps
Thea Phipps
  • Donna Whedon

Its about her dog dieing because of unskilled people.

Mickey Jones
Mickey Jones
  • Donna Whedon

No, it's about he putting her dog down when another vet could have just rremoved the eye!!

Terri Russell
Terri Russell
  • Donna Whedon

She was told in the beginning that emergencies WERE covered! Some sales people will say anything to get you to buy their expensive protection plans.Words spoken over a signed contract ,uess which wins?The signed contract!

Diane Welsh
Diane Welsh

Hello, I signed your petition. If I may inquire to what happened to be "sent away". I am a retired veterinary nurse technician and worked in emergency trauma medicine for many years. We we open after the normal practices closed at nights and on weekends. I hope this explanation offers some understanding. By what you described, the injuries were severe. Banfield gives general and wellness care only. They are not an emergency hospital and that is perhaps why you were referred elsewhere. While...

Hello, I signed your petition. If I may inquire to what happened to be "sent away". I am a retired veterinary nurse technician and worked in emergency trauma medicine for many years. We we open after the normal practices closed at nights and on weekends. I hope this explanation offers some understanding. By what you described, the injuries were severe. Banfield gives general and wellness care only. They are not an emergency hospital and that is perhaps why you were referred elsewhere. While I feel Banfield should have offered some first aid care until you arrived at the emergency care facility, I highly doubt Banfield would have been able to handle your baby's case as it is not the type of practice you needed. I do believe these issues should have been discussed with you before you signed the wellness plan and maybe they didn't inform you that emergency or trauma medicine was beynd their scope of coverage for the plan and in their training. (Wellness =shots, exams).

Gina Losio
Gina Losio
  • Diane Welsh

Condivido la frase di DIANE ,!! Firmo la petizione!!!

Louise Peacock
Louise Peacock
  • Diane Welsh

Banfield sounds like the type of place where the pet guardian needs to know what is going on so that they can decide what they want done to their pet. (Based on some of the comments here, about unneeded bloodwork and such). If the sales people convinced this lady that emergencies were covered, they were in the wrong. the way in which this case was handled shows a lack of sensitivity on their part. Our vet would NEVER turn away an emergency, even though they are not an emergency clinic. If...

Banfield sounds like the type of place where the pet guardian needs to know what is going on so that they can decide what they want done to their pet. (Based on some of the comments here, about unneeded bloodwork and such). If the sales people convinced this lady that emergencies were covered, they were in the wrong. the way in which this case was handled shows a lack of sensitivity on their part. Our vet would NEVER turn away an emergency, even though they are not an emergency clinic. If there was an injury that they felt they couldn't handle, they would give first aid and send us to the appropriate place, having called ahead to let them know what to expect.

Maria Arguello
Maria Arguello
  • Diane Welsh

this was a surgery they did there on a regular basis as told by the vet tech there the chief of staff was the vet who did the surgery at this clinic and she was spikes vet that's why I asked them to call her they refused

Dawn Michelle Blair
Dawn Michelle Blair

I feel terrible for Maria and poor Spike, I have a senior Maltese whose eye somehow popped out of the socket, we don't know how it happen because me and my husband were not home he was being watched by my father who is older and "didn't notice"... still don't know how that's possible but that another story, however we know to rush him immediately to the Veterinary Critical Care (VRCC) we called ahead and they were expecting him....regular veterinary hospitals are not equipped to handle...

I feel terrible for Maria and poor Spike, I have a senior Maltese whose eye somehow popped out of the socket, we don't know how it happen because me and my husband were not home he was being watched by my father who is older and "didn't notice"... still don't know how that's possible but that another story, however we know to rush him immediately to the Veterinary Critical Care (VRCC) we called ahead and they were expecting him....regular veterinary hospitals are not equipped to handle emergencies of this nature and if Banfield indicates in their so called Wellness Plan that they cover emergencies of this kind then they need to provide service and also need to be open 24/7 which I know they are not. Me personally being a Registered Nurse and a volunteer with 2 animal rescues and a local shelter I would never recommend Banfield, they are too impersonable and there's not enough patient, doctor, client interaction which I feel is extremely important.

John Morris
John Morris

I used the same vet service with various animals over many years.

One Sunday my rescued lab about 12 years old was suddenly dying and I rang for help but it was not available being a Sunday.
In desperation I did find another vet who kindly turned out to put Sunny to sleep.
I have used this other service ever since and they have never let our pets down.

To some its just a money making business and not just a calling. John Bristol UK.

Heather Deane-lovejoy
Heather Deane-lovejoy

Yea that's preetty messed up I wouldn't recommend going to that hosipatal. they shuda tried there hardest to find a dr. for spike wat kinda people do they let run @ animal hospitals.. Makes me think twice... poor animals that probably got turned down as well.. maybe even died..

Maria Arguello
Maria Arguello
  • Heather Deane-lovejoy

sign the petition JUSTICE FOR SPIKE ON THE CAUSES PAGE AND PASS IT ON TO UR FRIENDS

Rebecca Haynes
Rebecca Haynes
  • Heather Deane-lovejoy

How simply awful. I hope you fight them tooth and nail! So, so sorry!

Jaime Marcucci
Jaime Marcucci
  • Heather Deane-lovejoy

This simply horrible. How do they run a pet hospital with no doctor available. Simply heartbreaking. I'm really sorry that this happened to you and your pet.

Jelena Jamison Cribbis
Jelena Jamison Cribbis
  • Heather Deane-lovejoy

Sorry for your loss.

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