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Help us improve call centres

Dear all

The ASU has been contacted by call centre workers who have been required by their employer to obtain an ABN number and operate as an “independent contractor”. This includes workers being paid on a call rate basis (eg. $1.10 per call) instead of an hourly/weekly rate

In order to improve conditions for these employees/ independent contractors, we want to make contact with more staff in this position.

If you can help us with some background information, it will be treated confidentially and your anonymity will be protected. Please send an email to [email protected]

You might have seen a recent article about home based call centre workers being “independent contractors” - if you have a view about this article let us know too.

Cheers and have a good weekend
ASU - the Call Centre Union

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