senate Bill S. 1359
Should Manufacturers Get to Put Warranty Information Only Online?
Argument in favor
Publishing warranties online is environmentally friendly and saves businesses money — this bill is a win-win.
09/05/2015
Yes, BUT the retailer should be required to provide a printed copy of the purchaser requests it. And the purchaser must be advised of this option.
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09/09/2015
I don't see why not. Anyone who reads it can stop worrying if they lost it and those that want paper can print it out or request it.
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09/07/2015
The only valid agreement against this is that people don't have access to the Internet. Last time I check there were public libraries and everyone on welfare gets a free android smart phone. So let's save businesses some money and cut down a few less trees.
Argument opposed
This bill completely ignores people who don't have access to the Internet. Having online-only warranties leaves out consumers who need a printed copy.
09/05/2015
Warranty information must be available in paper copy at for purchase. A significant portion of the country still does not have reliable for speedy Internet access, and may be unable to access online resources. Those citizens need proper support as well
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09/05/2015
Not only are many people still without reliable internet access, but many will forget to go look up warranty information online, websites may be down, etc. Warranties should be available online of course, but definitely not exclusively. Predatory businesses would benefit greatly from consumers being even slightly less aware of their rights.
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09/08/2016
It should not be Rather than paper form but in addition to paper form. I don't even see why this is up for discussion.
Yes, BUT the retailer should be required to provide a printed copy of the purchaser requests it. And the purchaser must be advised of this option.
I don't see why not. Anyone who reads it can stop worrying if they lost it and those that want paper can print it out or request it.
The only valid agreement against this is that people don't have access to the Internet. Last time I check there were public libraries and everyone on welfare gets a free android smart phone. So let's save businesses some money and cut down a few less trees.
Warranty information must be available in paper copy at for purchase. A significant portion of the country still does not have reliable for speedy Internet access, and may be unable to access online resources. Those citizens need proper support as well
Not only are many people still without reliable internet access, but many will forget to go look up warranty information online, websites may be down, etc. Warranties should be available online of course, but definitely not exclusively. Predatory businesses would benefit greatly from consumers being even slightly less aware of their rights.
Not everyone has internet access or reliable internet access. Not everyone will bother to look it up online. When you buy a product everything should come with it then and there. Not a little blurb on the packaging or in a manual saying to go online to get this or that.
It should not be Rather than paper form but in addition to paper form. I don't even see why this is up for discussion.
Yes, so we can read the light grey print. And everyone misplaces that warranty with the original purchase
I don't remember the last time I saw someone without a smart phone. Don't kid yourself that people don't have access to this information. This is good for the environment and business interests. - the consumer needs to take responsibility and educate themselves.
NO! Not everyone has access to the internet! Note: there has been a major political storm at the very suggestion that companies providing Internet services should NOT be able to raise prices without restraint! (This as thanks to John Oliver NOT our elected officials who would have happily thrown the entire population under the bus for their own financial gain.) Having information only online gives manufacturers one more way to slip out of taking responsibility for their products. HELL NO!
Yes, printed materials may be supplied by the manufacturer upon request.
Due to how everyone can get some type of access to the internet, manufacturers should really just put their warranty information online. However, there should be an addition to the bill to where there must be printed out copies in case a network error occurs or if someone wants to view the information at a specific location to decide a purchase.
How many people actually read a printed copy of the warranty?
Don't trust companies enough to believe they might not make changes along the way to suit their needs.
Absolutely not, we still have too many people in this country that do not use computers.
Not everyone has internet access. This would be a disservice to those customers.
Transparency requires paper for those without access to the Internet