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MNCs are playing around with our youth, BPO employees should join UNITES and fight for their rights
MNCs are playing around with our youth, BPO employees should join UNITES and fight for their rights
Spanish-owned Santander UK is returning its Indian call centers operating since 2003 from Bangalore and Pune to Britain following a high number of complaints from customers, according to the bank.
Around 500 young employees are now out of job. These youngsters had joined the BPO industry to build their careers and earn decent salary. Some of them even have sacrificed pursuing higher education and few even under graduation. They have pledged prime youth time to serve thousands of Santander customers since 8 years.
Now, these hard working young employees have no where to go!
Isn't this weird! Santander took 8 long years to realise that the customer service they provided was not up to the mark.
So can we infer that Santander failed to train their staff effectively?
So is it because of a failed Santander management for which 500 hard working young employees were sacrificed? or is it an obvious tactic which MNCs are increasingly adopting and spoiling the future of these youngsters working in BPO hubs across developing countries?
It is time for IT & BPO employees protect their rights and their future!
Join UNITES and build a strong future!